
📞 (415) 595-3463
📍 Mill Valley, CA
Product, Marketing & GTM Leader with 15+ years of experience launching SaaS products, shaping B2B positioning, and driving PLG-to-enterprise growth. Expertise in translating technical capabilities into compelling value , enabling sales-assisted expansion, and scaling marketing at the intersection of AI, product, and revenue.
Go-to-Market Strategy
Product Marketing
Sales Enablement
Generative AI
Product-led Growth
Messaging and Positioning
Customer Research
Product Strategy
Cross-functional Leadership
Competitive Analysis
Feature Launch/Adoption
Customer Lifecycle Strategy
Digital Advertising
SaaS platform for reporting, managing, and optimizing digital marketing
Recruited and led a team of 15 across brand, demand generation, and product marketing.
Across SaaS portfolio, Translated complex ad tech capabilities into clear value for marketers and agencies.
Partnered with Product on pricing, packaging, and roadmap prioritization for SaaS and AI-driven features
With Google, Microsoft, Amazon, and Walmart, delivering multimillion-dollar revenue impact.
SaaS HR platform for managing hourly workers, through the web, iOS, and Android apps



Enterprise SaaS to measure the impact of pricing, marketing, operations, and CapEx. (acquired by MasterCard)
Led experiments for Fortune 500 clients to optimize business performance
Defined key improvements based on customer research and feedback
General management and strategy (acquired by Oliver Wyman)
Advised clients on strategic and business issues, including corporate strategy, identification of new market opportunities, and evaluation of new business designs and products.
JIRA, WalkMe, Pendo, Google Analytics, Hotjar
Salesforce, Hubspot, Marketo, Crayon, SurveyMonkey,, Gong,
Gamma, Excel/Sheets, PowerPoint/Slides
Photoshop, Illustrator, Figma, Webflow, Canva
Asana, Slack, Airtable, Notion, Miro
SQL, Python, Zapier, Make, n8n
Loom, Vidyard, Camtasia, Final Cut
ChatGPT, OpenAI APIs, Claude, ElevenLabs, RunwayML, Granola

Captain, Varsity Sailing Team
Challenge: Marin Software, a leader in paid search, lagged as digital advertising diversified. Sales struggled to secure meetings due to an outdated platform.
Solution: We launched "MarinOne," a next-gen platform, to signify a fresh start while leveraging existing brand equity. Messaging focused on unifying disparate ad channels, supported by a full brand refresh, website overhaul, and prominent industry event presence.
Impact: Inbound leads surged, sales saw higher first-call conversions, former customers re-engaged, and new prospects reconsidered the platform.
Challenge: Enterprise buyers expected consumer-like "try-before-you-buy" experiences, but Marin’s platform required complex data onboarding, creating sales cycle friction.
Solution: We introduced interactive "Aha Moments" on the website for powerful workflows and short "Look How Easy" demos solving key tasks, emphasizing results and usability over just features.
Impact: Buyers arrived better informed, discussions shifted to outcomes, shortening sales cycles and positioning Marin as more intuitive.
Challenge: With a minimum price point significantly higher than low-cost tools, Marin faced perception issues in a price-sensitive market, and prospects struggled to justify the premium.
Solution: We implemented a tiered pricing model—Connect, Ascend, and One—each aligned with clear features and use cases, catering to both entry-level and enterprise buyers without diluting value.
Impact: Pricing conversations became easier, Marin's value was reframed, and deal closure rates increased. The presence of options reduced friction for sales.
Challenge: Marin’s sales and customer success teams relied on a scattered collection of Google Docs, Slides, and outdated intranet pages, leading to inconsistent messaging and prolonged onboarding times.
Solution: We leveraged our existing Webflow marketing site infrastructure to build a custom internal enablement hub. This central repository featured product one-pagers, competitive battlecards, sales playbooks, and training modules, all searchable and regularly updated.
Impact: Sales cycles shortened, customer success improved its support efficiency, and new hires ramped up faster, ensuring a consistent and accurate understanding of Marin’s offerings across all customer-facing teams.
Challenge: Users were missing new features due to rapid platform improvements and engineering’s lack of bandwidth for onboarding experiences.
Solution: We built CMS-driven splash screens for login to highlight new releases and integrated WalkMe for contextual, click-through guides. Content was modular for repurposing across email, blog, and social.
Impact: Feature discovery and adoption rates improved, leading to deeper user engagement. An analytics-driven feedback loop also boosted underperforming features post-launch.
Challenge: Marin possessed extensive performance data across verticals but wasn’t leveraging it for thought leadership or demand generation; insights remained locked within the platform.
Solution: We created quarterly benchmark reports, evolving from static PDFs to interactive dashboards visualizing trends by industry and platform, helping advertisers benchmark campaigns.
Impact: Reports became top-performing content assets, consistently driving MQLs and re-engagements, and provided Sales with credible, data-backed reasons to engage prospects.
Challenge: The COVID-19 pandemic eliminated live events, making static PDFs and clunky attachments ineffective at capturing buyer attention or tracking engagement, feeling dated and difficult to share.
Solution: We converted core sales materials into responsive landing pages featuring embedded video, interactive elements, and contextual resource links. Email tiles replaced raw URLs for clean, branded sharing.
Impact: Improved Marin’s perception in early interactions and provided Sales with measurable prospect engagement insights. Integration with ABM systems allowed for better targeting and timely follow-up.
Challenge: Traditional lead generation tactics were being ignored. Marin needed a scalable, long-term method to reach digital marketers without appearing overtly sales-driven.
Solution: We launched a weekly newsletter curating ad industry news with a witty, insider tone that resonated with practitioners. Over time, we earned the right to embed product updates and gated content.
Impact: The newsletter built a loyal audience of tens of thousands, driving steady MQL growth, and reinforced Marin’s brand as both credible and culturally in-tune with its user base.
Challenge: Advisor, our AI-based chat UI enabled users to rethink their workflows for efficiency and advanced insights, but they didn't always know where to start.
Solution: We built a series of in-app examples to show the new opportunities created by this innovative tool. Users also had pre-built prompts that they could run on their data.
Impact: With better guidance and training, Advisor was the fastest growing feature in Marin's history.
wmaclaggan@gmail.com